Customer support agent

As a customer support agent you are the first point of contact for our customers. You answer questions about orders, deliveries and redeeming codes and make sure every customer ends the conversation with a smile.

What you will do

• Help customers by e-mail and phone
• Answer questions about orders and digital codes
• Complete manual order checks
• Contribute ideas to improve our customer service

What you bring

• Excellent command of Dutch and English
• Customer-focused and accurate way of working
• Affinity with games and digital products is a plus

What we offer

• A friendly team in Heerlen
• Growth opportunities and training
• Travel allowance and pension plan