Frequently asked questions

When do I receive my code?

Immediately after a successful payment we send your code by e-mail, usually within one minute. Also check your spam folder.

Which payment methods do you accept?

You can pay securely with iDEAL, Bancontact, Sofort, Carte Bleue, KBC/CBC, Belfius, MyBank and more, depending on your country.

My code does not work, what should I do?

Check that you entered the code exactly and that it matches your region and platform. Still not working? Contact our customer service with your order number.